Shipping Policy
At Blanclior, we place great importance on clear, transparent, and reliable delivery.
Below you will find all the important information about our delivery areas, processing times, and shipping procedures.
1. Delivery Area
We currently deliver to the United States only.
Orders from other countries cannot be processed at this time.
2. Delivery Address
Your order will be shipped to the delivery address provided during checkout.
Please ensure all details are complete and correct, as incorrect or incomplete addresses may lead to delays or returns.
3. Order Processing Time
All orders are processed within 1–3 business days.
(Valid Monday–Friday, excluding public holidays.)
Orders received on weekends or public holidays will be processed on the next working day.
4. Shipping Time
Once processed, your order will be shipped from our logistics centre.
The average delivery time to the United States is:
8–12 working days
(Monday–Friday)
Shipping time may vary due to:
- Seasonal demand
- Logistics or transport capacity utilisation
- Customs clearance processes
- Holidays
- High order volume in warehouse sales
5. Total Estimated Delivery Time
Total delivery time includes:
-
Processing time: 1–3 business days
-
Shipping time: 8–12 business days
→ Estimated total: approximately 9–15 business days from the date of purchase.
Please note:
These are estimates. External factors may affect delivery times.
Our logistics team continuously monitors all shipments.
6. Shipping Costs
Shipping is completely free on all orders. There are no additional shipping or handling fees.
7. Secure Payment Options
We offer secure, SSL-encrypted payment methods:
- Visa
- Mastercard
- American Express
- UnionPay
- Bancontact
All payments are processed securely through our payment service provider.
8. Shipment tracking
Once your order has been shipped, you will receive a shipping confirmation with your tracking link.
You can track your delivery here at any time:
👉 https://www.Blanclior.com/apps/parcelpanel
Please note:
Tracking updates often appear 3–8 working days after the package has left the warehouse.
9. Failed Delivery or Incorrect Address
If delivery is not possible due to an incorrect or incomplete address:
- The package may be returned to us
- We will contact you to clarify
- We offer redelivery or a suitable solution
Please check your delivery address carefully at checkout.
10. Delivery Confirmation
Once a package has been marked as delivered by the delivery service, the delivery is considered complete.
If the package cannot be found, we will gladly assist you in contacting the shipping provider and investigating the matter.
11. Contact
If you have any questions or need further assistance regarding your order or delivery, please reach out to our customer service team.
Email: info@blanclior.com
Tel.:+1 888 430 80 51
COMPANY INFORMATION
Shop Name: Blanclior
Company Name: Smurnoy AP LLC
Company Registration Number:80888267
Email: info@blanclior.com
Tel.:+1 888 430 80 51
Business address:
1603 Capitol Ave, Ste 413 E172
Cheyenne
Wyoming 82001
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).
Our customer service team will usually get back to you within 12–24 hours on weekdays (Monday–Friday).
Business Address:
Mariastraat 12, 8000 Brugge, Belgium
Warehouse address:
Ji RonghuiReceiving Address: Room 1101, Building A, Prologis Free Trade Center, No. 530, 20th Street, Baiyang Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province